PBX Functions
Routing Schedules
Automate open/closed call routing based on business hours and holiday calendars.
Weekly Business Hours
Define open and closed hours per day of the week — calls route automatically at each boundary.
Holiday Calendar
Add specific dates as holidays with their own routing destination separate from the regular schedule.
Multiple Schedule Sets
Create different schedules for different departments or DDI numbers on the same system.
Timezone Awareness
Assign each schedule to a specific timezone — essential for multi-region or remote teams.
Instant Manual Override
Force the system into open or closed mode instantly from the portal without editing the schedule.
Flexible Destination
Send after-hours calls to voicemail, an IVR, an on-call mobile, or any other PBX destination.
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