OnkaTel Architecture v2.0

The Core of
Cloud PBX.

A fully unified graphical engine for your communications. Command extensions, map DIDs, and build complex IVR routing schedules with zero latency.

Module

Live Calls

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Smart IVRs

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ACD Queues

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DID Mapping

OnkaTel Mobile

Your PBX,
In Your Pocket.

Take your business communications anywhere. Our unified mobile experience brings full desktop functionality directly to your hand with minimal battery drain and flawless audio quality.

Real-Time Account Management

Access voicemail recordings, view account details, and handle active calls on the fly.

Advanced Call Handling

Seamlessly perform blind transfers, attended transfers, or place callers on hold with zero latency.

Universal System Sync

Your configuration profiles, Follow Me rules, and history logs stay perfectly synchronized across devices.

Fully Optimized for Android and iPhone

App Screen 1 App Screen 2 App Screen 3 App Screen 4 Loop

Tier 1 Architecture

Account Management.

Complete provisioning and mapping control. Monitor, configure, and connect your workforce.

Extensions & Live Calls

Deploy SIP extensions instantly. View active calls, monitor agent status, and manage real-time communication flows globally.

Inbound DID Mapping

Route incoming Direct Inward Dialing numbers exactly where they need to go—to specific agents, queues, or IVRs.

Outbound CLI Mapping

Control your outbound Caller Line Identification. Ensure your business numbers display accurately to clients.

E911 CLI Mapping

Compliance made easy. Accurately map emergency routing details to specific outbound extensions.

SIP Registrations

Monitor all active endpoint connections. Ensure maximum uptime with live registration status tracking across all devices.

Network Secure

Tier 2 Architecture

PBX Functions.

The routing brain of your operation. Powerful call logic designed for scale.

Interactive Voice Response (IVRs)

Design multi-level automated attendants. Route callers based on keypresses without human intervention.

ACDs & Ring Groups

Deploy Automatic Call Distributors and Ring Groups to ring multiple endpoints simultaneously or sequentially.

Routing Schedules

Implement time-based logic. Route calls differently during business hours, after hours, and on holidays.

Shared Mailboxes

Centralized voicemail access for departments (e.g., Sales, Support) ensuring swift follow-ups.

Conference Bridges

Secure, pin-protected multi-party audio rooms for internal teams and external client meetings.

Call Park & Paging

Place calls in universal holding zones, or use overhead paging features to broadcast audio.

Express Codes

Rapid dial configurations for your most common system commands and destinations.

Call Feature Codes

Star-codes mapped to specific actions like transferring, recording, or checking voicemails on the fly.

Ready to Initialize?

Access all Accounts and PBX Functions directly from your browser. No hardware required.