Accounts
Live Calls
Real-time visibility and control over every active call on your system.
Live Call Dashboard
See every active call across all extensions — caller ID, destination, and duration — in one view.
Silent Monitor
Supervisors can listen to any live call without the caller or agent knowing.
Barge In
Join an active call as a third party for immediate intervention or escalation.
Whisper Mode
Coach agents mid-call — only the agent hears you, not the customer.
Forced Disconnect
Drop any active call directly from the dashboard when needed.
Wallboard Display
Show live call stats on a TV or monitor for team visibility in call centres.
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