Accounts
Inbound DID Mapping
Route incoming phone numbers to the right destination on your PBX.
Route to Any Destination
Point a DID number at an extension, ring group, IVR, voicemail, or conference bridge.
Multiple DIDs Per Account
Assign as many inbound numbers as needed, each with its own routing destination.
Time-Based Routing
Automatically send calls to different destinations based on business hours or day of week.
Holiday Override
Set one-off routing exceptions for public holidays without changing your main schedule.
DID-Level Caller ID Name
Tag inbound DIDs so agents can see which number the customer dialled before answering.
Instant Reassignment
Reroute any DID in real time from the portal — no carrier involvement needed.
Want to see Inbound DID Mapping in action?
Get started with a plan that includes this feature today.