PBX Routing Functions

Interactive Voice Response

Build professional auto-attendant menus that route callers to the right place. Visually design call flows to enhance your customer experience.

Visual Call Flow Builder

Trigger

Incoming Call

Main Menu IVR

"Thanks for calling. Press 1 for..."

1

Sales Team

Ring Group

2

Support

Sub-IVR Menu

0

Operator

Extension 100

Multi-Level Menus

Nest IVR menus inside each other to handle complex routing scenarios. Create infinite branches to ensure precise call direction.

Custom Audio Prompts

Upload studio-recorded greetings or utilize our premium Text-to-Speech engine to generate clear voice prompts on the fly.

Time-of-Day Routing

Automatically switch your greetings and routing behavior based on business hours, weekends, or designated holidays.

Advanced DTMF Routing

Map any key touch (0–9, * , #) to specific extensions, ring groups, voicemail boxes, or trigger external APIs.

Invalid Input Handling

Protect your flow. Automatically replay prompts or route to a fallback operator after a customized number of invalid key presses.

Zero-Out to Operator

Ensure a human touch is always accessible. Allow callers to press '0' at any point in the tree to reach a live representative.

Want to see IVRs in action?

Stop losing customers to confusing phone menus. Get started with a plan that includes our visual IVR builder today.